About

I'm Kyle Partridge.

I lead design operations and AI implementation, with more than a decade across the software development lifecycle as a designer, a product manager, and an operations leader.

The thread through all of it stays the same. I look for the places where good people get slowed down by the system around them, and I redesign that system with them until the work flows again.

How that change feels to the people living through it matters to me as much as the metrics, because lasting improvement depends on the people who carry it forward.

Book 30 minutes → See the experience →
Portrait of Kyle Partridge
10+
years across the software development lifecycle
60
person design organization supported across nine teams
5
years building design operations from the ground up
01Experience

Experience at a glance.

A short version of my resume. The full version, with dates and details, is one click away.

Independent
Recent

AI & Product Work

  • Designed and built an agentic tool on the Claude API that scopes design requests, predicts delivery timelines against team skills, and recommends designer pairings.
  • Developing an adaptive learning platform that teaches firefighters their department's policies and procedures.
  • Created brand and operations systems for small food businesses.
Publicly traded HR technology company
5 years

Design Operations & Program Leader

  • Built the design operations function from the ground up for a design organization that grew from under 30 to 60 people across nine teams, seven product portfolios, and two locations.
  • Rebuilt intake, review, and planning as connected systems, raising on-time delivery while cutting review rounds and chronic slippage.
  • Turned annual team feedback into a prioritized operations roadmap and led it from approval through delivery.
  • Led an established design systems team and its governance across portfolios, plus onboarding, growth frameworks, and the design internship program.
  • Authored an AI integration strategy spanning design and its delivery partners and won cross-functional buy-in. It was adopted after my departure.
MurCal

Product Manager & UX/UI Lead

  • Owned product roadmaps, PRDs, and product launches.
  • Led UX and UI design end to end while managing two developers.
Enovation Controls

Senior Graphic & UI Designer

  • Designed interfaces and visual systems for industrial control products.

Full resume

PDF with complete dates, titles, and details.

Download resume ↓
02What I do

Three ways I help teams.

Each one is the same core skill, applied to a different part of how products get built.

Design & Product Operations

Predictable delivery as teams grow

Operating models, intake, planning, and governance that let design and product teams ship with confidence.

Explore operations → AI Implementation

AI that shows up in results

Strategy, pilots, and adoption that redesign the way work moves so AI's gains reach the bottom line.

Explore AI implementation → Product Design

Design grounded in how teams ship

End-to-end product design and functional AI prototypes built on a team's own design system.

Explore product design →
03Approach

How I operate.

Five principles that decide what I do when priorities collide and the pressure is on.

01

Measure before changing anything

A baseline turns opinions into decisions. It also makes the improvement provable a year later, when someone asks what changed and why.

02

Build the system with the people inside it

Process handed down from above gets worked around within a quarter. Process built with the team gets maintained by the team long after I move on.

03

Predictability is the product

Trust comes from hitting dates the team set for itself. Heroics at the end of a quarter are a symptom, and they cost more than the miss they cover.

04

Tools amplify the system they land in

New technology multiplies whatever is already there, including the friction. The workflow gets designed first and the tools get chosen second.

05

Leave the operating system behind

If the improvement depends on me staying, the work is unfinished. Documentation, governance and trained people are what make it durable.

Good operations are mostly invisible. The team feels steadier, work lands when it was promised, and nobody has to talk about process again.

Contact

Request a meeting.

Tell me a little about the role you're hiring for or the problem you're working through. Every message comes straight to my inbox.

Emailkpartridge0623@gmail.com
LinkedInlinkedin.com/in/kyle-partridge
ResumeDownload PDF

Pick a time

30 minutes
Scheduling isn't loading right now. Open my booking page.

Rather send me a message instead?

I typically reply in 1 business day.

Your message goes straight to my inbox.

Your message is on its way.

Thanks for reaching out. I typically reply in 1 business day.

In a hurry? Book a time directly